Shipping info

SHIPPING WITHIN THE CONTINENTAL UNITED STATES

Your order will ship from our Gallery HQ in New Rochelle, NY either by FedEx or USPS
You will receive a tracking number when it ships, and your order will be shipped with insurance from the courier.


Standard shipping is free for rolled limited edition prints and rolled canvas prints.
Shipping takes 2-5 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and original works of art below 40” on each side also ship for free.
Gallery wrapped canvas prints and originals over 40” on one will be either double-boxed or crated.
These items ship for as little as $235.00 per order and take 5-7 days not including the time to produce the order which takes 3-5 business days.

Returns

Shipping Outside the Continental United States

Your order will ship from our Gallery HQ in New Rochelle, NY by DHL.
You will receive a tracking number when it ships, and your order will be shipped with insurance from the courier.

SHIPPING TO HAWAII AND ALASKA

Standard shipping is as little as $34.95 for rolled limited edition prints and rolled canvas prints.
Shipping takes 5-7 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and original works of art below 40” on each side ship for as little as $125.00.
Shipping takes 5-7 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and originals over 40” on one side must be crated.
These items ship for as little as $325.00 per order and take 5-7 days not including the time to produce the order which takes 3-5 business days.

SHIPPING TO CANADA

Standard shipping is as little as $24.95 for rolled limited edition prints and rolled canvas prints.
Shipping takes 5-7 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and original works of art below 40” on each side ship for as little as $75.00.
Shipping takes 5-7 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and originals over 40” on one side must be crated.
These items ship for as little as $279.00 per order and take 5-7 days not including the time to produce the order which takes 3-5 business days.
You will be responsible to pay import duties for the shipment.

SHIPPING TO EUROPE AND ASIA

Standard shipping is as little as $84.95 for rolled limited edition prints and rolled canvas prints. Shipping takes 7-14 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and original works of art below 40” on each side ship for as little as $269.95. Shipping takes 7-14 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and originals over 40” on one side must be crated. These items ship for as little as $599.95 per order and take 7-14 days not including the time to produce the order which takes 3-5 business days.
You will be responsible to pay import duties for the shipment.

SHIPPING TO AUSTRALIA

Standard shipping is as little as $94.95 for rolled limited edition prints and rolled canvas prints.
Shipping takes 7-14 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and original works of art below 40” on each side ship for as little as $299.95.
Shipping takes 7-14 days not including the time to produce the order which varies from 1-3 business days.
Gallery wrapped canvas prints and originals over 40” on one side must be crated.
These items ship for as little as $724.95 per order and take 7-14 days not including the time to produce the order which takes 3-5 business days.
You will be responsible to pay import duties for the shipment.

CANCEL, RETURN, OR EXCHANGE MY ORDER?


PRINTS:

Limited edition prints are made to order and are considered final sale items.
For this reason, we cannot cancel your order once it has been placed and returns of limited edition prints cannot be accepted.

ORIGINALS:

We will accept requests for returns of original artworks within 7 days of delivery.
If a return is authorized, all items must be sent back in the same method shipped and fully insured at the expense of the buyer.
Return shipments must be insured for 110% of the sale price.
Returns of all original artworks will be subject to a 30% restocking fee.
All artworks must be returned in pristine condition.
If artworks are returned damaged, we will be unable to offer you a refund for the purchase. We will provide you with pictures of the damaged items and will retain the damaged items for inspection by the carrier if you should decide to pursue a claim for reimbursement by the carrier.
For any questions about returns, please contact us directly by calling 914-246-0526 or email us at info@jam415.com.